Help centre
Questions, answered
Everything about orders, sizing, exchanges and caring for your Aara pieces.
Still need help?
Our team replies within a few hours, every day.
Inside Kathmandu valley orders arrive in 1 to 2 working days and delivery is free. Everywhere else in Nepal takes 3 to 5 working days.
A flat Rs 150, and free on orders over Rs 5,000.
eSewa, Khalti, Fonepay, Visa, Mastercard and cash on delivery.
Check our size guide for body measurements in centimetres. If you are between sizes, size up for a relaxed fit or message us for advice.
Most pieces are true to size. Our oversized and unisex styles are cut roomy on purpose, so you may want to size down for a closer fit.
Yes, within 7 days of delivery. Pieces must be unworn with tags attached. Size exchanges are free inside the valley.
If a piece arrives damaged or faulty we refund in full. Otherwise we offer an exchange or store credit.
Wash cool on a gentle cycle, line dry and iron while slightly damp. Linen softens beautifully with every wash.
Hand wash or use a wool cycle, dry flat and fold rather than hang to keep the shape.
Jhamsikhel Road, Lalitpur. Open every day from 10am to 7pm.